Fuji Xerox
  • 11-Jun-2018 to 10-Aug-2018 (NZST)
  • Sales
  • Auckland, AUK, NZL
  • Full Time

  • Establish strong, positive relationships internally and externally
  • Newly created role, with great opportunities for development
  • Bring your optimistic, nurturing personality to support our clients growth 

As a Customer Relationship Manager you'll take ownership of a portfolio of our clients and develop strong, positive relationships with them, providing them the support they need from Fuji Xerox. You'll be the key relationship manager with your clients, and you'll spend time with them to understand their business needs and how we can add value to their business.

We are looking for someone who can, and will, go the extra mile to make sure our customers are supported by us, and offered the highest levels of customer service. You'll know you're successful in this role through high levels of customer loyalty and retention. Our aim is to offer our customers a stable, long term relationship with us, and you'll be the face of that relationship. 

Your key responsibilities as a Customer Relationship Manager will include:

  • Working closely with clients to determine their present and future support needs
  • Build relationships with key employees within your clients' organisations
  • Regularly meeting and engaging with your clients to establish a strong, positive relationship
  • Supporting the Account Director and other internal teams up-sell or cross-sell services and products

We're looking for a professional, well-presented Customer Relationship Manager with great relationship building skills and a confident, optimistic approach to working with clients at all levels. Your previous skills and experience will include:

  • Background in customer service or customer relationship management
  • 2 + years' experience in a similar role
  • Experience working in a sales or customer management environment
  • Proficient in MS Office, with working knowledge of CRM platforms

How to Apply

We'd love to hear from you so please follow the link to apply with a copy of your CV.

For more information, please contact our Recruitment Manager, Eloise Baker on Eloise.Baker@nzl.fujixerox.com

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